International call centres & BPO 302 views3 applications

Designation-Tech Sales Executive
worldwide Online Technical Support. It’s a cutting edge on-site and off-site computer technology support company based in USA and India but has its wings spread all over the globe.We have a well groomed team oiz technical geeks on its roaster ever ready to serve our customer online 24 x7/365 tech support -For all issues related to PCs, Printer, So-Ftware, Antivirus, and Hardware too. Service Deliver of USA & UK).
*Roles & Responsibilities:*
1. Must be experienced with International Clients (US, Canada and UK) tech sales.
2. Technical Sales and Delivery .Technical Service and Support -For Major brands like APPLE, DELL, IBM, LENOVO, ACER & HP etc.
3. Troubleshoot and resolve tech issues related to Computers, Routers, Printers and Fixation , Virus & Malware Intrusion Etc
4.Must be experienced with tech sales through remote support on below product (Mac Pop-up, Windows Pop-up, Anti Virus, Printer, Router, PC , Email Support, Quickbooks).
5.Providing telephone and remote diagnostic technical support related to installation, operation, con-figuration, customization, per-Formance, and usage & assigned products.
6.Diagnosis & resolving the hardware problems and troubleshooting.
7.Veri-Fy warranty entitlement and determine appropriate action.
8.Apply diagnostic techniques to identity problems, investigate causes and recommend solutions with selling tech services. Document problems in the support solution database( CRM) & or diagnostics and solution implementation.
10.Provides basic remote deployment, maintenance and consulting service
11. Aggressive to convert sales & achieve targets. 12, Being dedicated to handle inbound/outbound calls From customers.
*Shifts*: US Shitt SKILLS REQUIRED

1. Grand technical knowledge, C-rood convincing and sales skills and over all need to have a very good attitude.
2.Respond to customer inquiries via calls & live chat and Sell Subscription Plans & web based operations centre
3.Candidates with EXCELLENT ENGLISH COMMUNICATION SKILLS are required.

Key Activities: – Provide technical support to international customers through phone & chat ‘ Providing technical support and sale service subscription related to any of the product lines like computers, laptops, Operating System (Windows, iOs, Android), browser, email, chat, anti-virus, ‘PIYGWGll, router, printer, scanner, computer hardware.

(A) Number of candidates : 10 (male) out of which 2nos candidates must be call closure. Interested female candidates may also apply.
(B) Every agent must pass minimum 3-5 calls as console per day to call closure.
(C) Salary : 18,000/- + incentive per month for call closure with a minimum target of $700-$1000 per month whereas 12,000/- + incentive for other agents with a minimum target of $400-$600 per month.

Spread the love
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
Apply for this job
Share this job
Connect with us
Contact Us

About us

CareerSathi.in is the most innovative and largest online job portal in India. Founded in 2014, Careersathi.in has become a prominent name in the recruitment industry. The popularity of the portal is evident from the fact that it has crossed the 1.2 lakh candidate landmark and has more than 1 lakh latest job vacancies from leading companies on the site.