Tele Counselor jobs in Bhubaneshwar, Orissa

Job Description

Job Title: Tele Counselor

Location: Bhubaneswar

Key Responsibilities:

1. Student Advising and Support:

   • Interact with prospective and current students via phone calls and emails.
   • Understand their educational goals, interests, and career aspirations.
   • Provide guidance on available programs, courses, and educational pathways.

2. Information Sharing:

   • Share detailed information about academic programs, admission requirements, application processes, and tuition fees.
   • Address inquiries related to course content, curriculum, and program outcomes.

3. Application Assistance:

   • Assist students with the application process, including form completion, document submission, and deadlines.
   • Guide students on gathering and preparing necessary application materials.

4. Financial Aid and Scholarships:

   • Inform students about available financial aid options, scholarships, and grants.
   • Assist in explaining the application process for financial assistance.

5. Follow-Up and Engagement:

   • Maintain a database of student inquiries and interactions.
   • Conduct follow-up calls to check on application status and offer additional support.

6. Feedback Collection:

   • Gather feedback from students and potential learners to improve services and processes.
   • Report common concerns or trends to the admissions and administrative teams.

7. Adherence to Regulations:

   • Ensure compliance with all relevant educational regulations and institutional policies.

Qualifications:

• Bachelor’s degree in Education, Counseling, Psychology, or a related field (or equivalent experience).
• Proven experience as a Tele Counselor or in a similar role, preferably in an educational setting.
• Strong communication skills, both written and verbal.
• Empathetic and patient approach in assisting students with diverse needs and backgrounds.
• Excellent organizational skills and attention to detail.
• Proficiency in using telecommunication and database software.
• Knowledge of educational programs and admission processes is a plus.
• Ability to work independently and as part of a team.

How to Apply:If you are a compassionate and dedicated individual with a passion for helping students achieve their educational goals, please submit your resume and a cover letter detailing your relevant experience and qualifications to Careersathi.in@gmail.com. Please include “Tele Counselor Application – [Your Name]” in the subject line.

careersathi is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.