Tele Counselor jobs in Bhubaneshwar, Orissa

  • Customer Service
  • Full time
  • 9 months ago
  • India

Job Information

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    Salary ₹ 10000-15000 /
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    Shift Round
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    No. of Openings 1 opening
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    Job Level : Executive
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    Job Experience : 1 year
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    Job Qualifications Bachelor

Total no of applicants applied:

0

Job Description

Job Title: Tele Counselor

Location: Bhubaneswar

Key Responsibilities:

  1. Student Advising and Support:

    • Interact with prospective and current students via phone calls and emails.
    • Understand their educational goals, interests, and career aspirations.
    • Provide guidance on available programs, courses, and educational pathways.
  2. Information Sharing:

    • Share detailed information about academic programs, admission requirements, application processes, and tuition fees.
    • Address inquiries related to course content, curriculum, and program outcomes.
  3. Application Assistance:

    • Assist students with the application process, including form completion, document submission, and deadlines.
    • Guide students on gathering and preparing necessary application materials.
  4. Financial Aid and Scholarships:

    • Inform students about available financial aid options, scholarships, and grants.
    • Assist in explaining the application process for financial assistance.
  5. Follow-Up and Engagement:

    • Maintain a database of student inquiries and interactions.
    • Conduct follow-up calls to check on application status and offer additional support.
  6. Feedback Collection:

    • Gather feedback from students and potential learners to improve services and processes.
    • Report common concerns or trends to the admissions and administrative teams.
  7. Adherence to Regulations:

    • Ensure compliance with all relevant educational regulations and institutional policies.

Qualifications:

  • Bachelor’s degree in Education, Counseling, Psychology, or a related field (or equivalent experience).
  • Proven experience as a Tele Counselor or in a similar role, preferably in an educational setting.
  • Strong communication skills, both written and verbal.
  • Empathetic and patient approach in assisting students with diverse needs and backgrounds.
  • Excellent organizational skills and attention to detail.
  • Proficiency in using telecommunication and database software.
  • Knowledge of educational programs and admission processes is a plus.
  • Ability to work independently and as part of a team.

How to Apply:If you are a compassionate and dedicated individual with a passion for helping students achieve their educational goals, please submit your resume and a cover letter detailing your relevant experience and qualifications to Careersathi.in@gmail.com. Please include “Tele Counselor Application – [Your Name]” in the subject line.

careersathi is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.

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