Tele Counselor jobs in Bhubaneshwar, Orissa

  • Customer Service
  • Full time
  • 9 months ago
  • India

Job Information

  • icon
    Salary ₹ 10000-15000 /
  • icon
    Shift Round
  • icon
    No. of Openings 1 opening
  • icon
    Job Level : Executive
  • icon
    Job Experience : 1 year
  • icon
    Job Qualifications Bachelor

Total no of applicants applied:


Job Description

Job Title: Tele Counselor

Location: Bhubaneswar

Key Responsibilities:

  1. Student Advising and Support:

    • Interact with prospective and current students via phone calls and emails.
    • Understand their educational goals, interests, and career aspirations.
    • Provide guidance on available programs, courses, and educational pathways.
  2. Information Sharing:

    • Share detailed information about academic programs, admission requirements, application processes, and tuition fees.
    • Address inquiries related to course content, curriculum, and program outcomes.
  3. Application Assistance:

    • Assist students with the application process, including form completion, document submission, and deadlines.
    • Guide students on gathering and preparing necessary application materials.
  4. Financial Aid and Scholarships:

    • Inform students about available financial aid options, scholarships, and grants.
    • Assist in explaining the application process for financial assistance.
  5. Follow-Up and Engagement:

    • Maintain a database of student inquiries and interactions.
    • Conduct follow-up calls to check on application status and offer additional support.
  6. Feedback Collection:

    • Gather feedback from students and potential learners to improve services and processes.
    • Report common concerns or trends to the admissions and administrative teams.
  7. Adherence to Regulations:

    • Ensure compliance with all relevant educational regulations and institutional policies.


  • Bachelor’s degree in Education, Counseling, Psychology, or a related field (or equivalent experience).
  • Proven experience as a Tele Counselor or in a similar role, preferably in an educational setting.
  • Strong communication skills, both written and verbal.
  • Empathetic and patient approach in assisting students with diverse needs and backgrounds.
  • Excellent organizational skills and attention to detail.
  • Proficiency in using telecommunication and database software.
  • Knowledge of educational programs and admission processes is a plus.
  • Ability to work independently and as part of a team.

How to Apply:If you are a compassionate and dedicated individual with a passion for helping students achieve their educational goals, please submit your resume and a cover letter detailing your relevant experience and qualifications to Please include “Tele Counselor Application – [Your Name]” in the subject line.

careersathi is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.

Job alerts

Receive emails for the latest jobs matching your search criteria